NOVALURE COMPANY LIMITED BY GUARANTEE (trading as Novalure)
Irish company limited by guarantee (CLG) · Registration number 796735
Registered office: Office Suites Club, 20 Harcourt Street, Dublin 2, Dublin, D02 H364, Ireland.
1. Scope and contract formation
These draft terms are intended for business customers purchasing website design and managed care. Website descriptions and enquiry submissions are invitations to discuss a project, not binding orders. A contract is formed only when both parties agree a written proposal identifying the services, price, schedule and applicable terms. The proposal prevails over these general terms where expressly stated. These terms are not retrospectively applied to existing contracts.
2. Deliverables and cooperation
The proposal specifies page counts, integrations, deliverables and revision rounds. You provide accurate content, lawful image and brand licences, necessary access and consolidated feedback. A revision round means one collected set of comments within the agreed scope. Additional pages, new functionality or changes to approved scope require an agreed change quote before work starts.
3. Timing and approval
Published delivery windows are estimates starting after the agreed content, access and initial payment are received. Dependencies, delayed feedback or scope changes may affect delivery; revised dates will be discussed. Approval, testing and correction arrangements must be recorded in the proposal. Silence alone is not approval.
4. Fees and payment
Published package prices are in euro and exclude VAT, where applicable. The proposal must identify applicable taxes, the total price, third-party costs and payment deadlines. The website advertises a 50% payment to reserve a project; the proposal must specify the remaining payment milestone. No deposit is automatically described as non-refundable by these terms. No unagreed additional work is chargeable.
5. Managed care and launch offer
The Starter launch offer is €790 one-off excluding applicable VAT for bookings by 31 December 2026. It covers up to three core pages, responsive design, an enquiry form and essential SEO, with content supplied by the customer. Additional functionality is scoped separately. Together with basic Managed at €39/month for the first 12 months, the first-year total is €1,258 excluding applicable VAT. There is no advertised fixed revision-round count for Starter; feedback and scope are agreed in the proposal.
Managed care is required while Novalure hosts and manages the website. The advertised basic Managed offer is €39 per month excluding applicable VAT for the first 12 months, for bookings by 31 December 2026; then €99 per month excluding applicable VAT. Twelve promotional months total €468 excluding VAT. The promotion applies to basic Managed, not Managed Performance or Managed Conversion, and does not include the website build fee.
Commercial terms: Managed has a minimum term of 12 months. At the end of the initial term, and at the end of each subsequent renewal term, the agreement automatically renews for a further fixed period of 12 months unless either party gives written notice of termination at least three months before the relevant contract end date. The €39 launch price applies only during the first 12 months; €99/month applies from month 13. The order confirmation must state the service start date, billing date and first contract end date. The renewal date and applicable notice deadline should be shown clearly on invoices or renewal notices.
6. Support and third-party services
The chosen plan and proposal define support channels, coverage, response targets, backups, maintenance and third-party allowances. No 24/7 service, guaranteed response time or uninterrupted availability is promised unless expressly agreed. Domains and business email remain with you unless a separate service is agreed. Third-party subscriptions and licences are subject to their own terms and must be identified in the proposal.
7. Ownership and licences
You retain ownership of your pre-existing content and domain. The proposal must specify ownership or licensing of commissioned design and code, any payment condition for transfer, reusable Novalure materials, and third-party/open-source licence restrictions. Nothing transfers rights that either party does not own. Use of your name or work as a public reference requires your permission.
8. Data protection and confidentiality
Both parties must protect confidential information and use it for the agreed project only, subject to lawful disclosure obligations. If Novalure processes personal data on your behalf, an Article 28 GDPR processing agreement covering instructions, security, subprocessors, assistance and return/deletion must be agreed before that processing. Website privacy information is not a substitute for that agreement.
9. Cancellation, suspension and exit
Cancellation arrangements and any payment for completed work or authorised third-party commitments must be agreed in the proposal. A material breach should first be notified with a reasonable opportunity to remedy it, unless urgent security or legal obligations require immediate action. On ending hosting, the parties must agree a practical handover, export and deletion process. These terms do not authorise deletion without notice or a charge not previously agreed.
10. Service standards and liability
Novalure will perform the agreed services with reasonable care and skill. Search rankings, enquiries, sales and investment returns are not guaranteed. Errors within the agreed work should be reported so a remedy can be discussed. No blanket liability exclusion or financial cap is imposed by this draft; any proposed allocation must be reviewed and agreed in the project contract. Nothing excludes liability that cannot lawfully be excluded.
11. Complaints, law and consumer protection
Send complaints to the registered office above with your project details. Irish law governs the agreement, subject to mandatory protections. The parties should first seek an amicable resolution; jurisdiction must be agreed without removing any mandatory rights. If you purchase mainly outside your business or profession, do not rely on these B2B terms: appropriate consumer information, tax-inclusive prices, cancellation rights and any lawful early-start request must be supplied before contracting. Nothing here removes statutory consumer rights.